3 Comments
author

Processes are even used in areas that aren't core to traditional business operations or small businesses. For example:

Sprint: How to Solve Big Problems and Test New Ideas in Jut Five Days. Is about a product design process to help solve customer problems better which is used by Google Venture. The book contains a checklist (SOP) on how to run their process. -> https://amzn.to/3rG1dzI

"From inside Google Ventures, a unique five-day process for solving tough problems, proven at thousands of companies in mobile, e-commerce, healthcare, finance, and more."

Expand full comment
author

Might not be of interest to you, it's in the description of the Newsletter as talking about the 3Ps Productivity, personal growth and process building.

Checklists, SOPs, and processes are viewed as ways to actually reduce stress, increase quality. Some books that talk about this are:

Checklist Manifesto on how it saves lives -> https://amzn.to/3fTqjbW

The Lean Startup on how Toyota uses immediate process stops on error to improve velocity and small batch production -> https://amzn.to/3Vb0UKT

E-Myth Revisited on how it can be used to empower teams -> https://amzn.to/3VbsI1K

Clockwork on how it can be used to optimize business -> https://amzn.to/3VbrhAp

Systemology on how you can used process to both improve processes and cross train team member. -> https://amzn.to/3CaLaPa

Work the System which talk about how employees not manager should be the owners of processes. -> https://amzn.to/3MfWiis

Common in many of these books is the need for processes to be own and optimized by the people who operate them not some overlords.

Like anything if checklists or any other tools are abuse or miss used they will cause problems. Asking people in any job not to think about what they are doing is going to be a problem. For example checklist manifesto talks about in it's philosophy not having every single step described as a detailed instruction but outline but the key steps that must be done.

Expand full comment

borrrrrrriiiingggg ..... seems like you want to have robots or routines instead of people... if you give a step by step of every little thing, then you don't need a human being, is like writing some task that will be triggered by some software. Another issue with this is that the people stop thinking by themselves creating a huge issue, that cause a big mess. The people starts being lazy, if they found an issue and is not there on this checklist, then the people doesn't know what to do.

Expand full comment